These terms and conditions (the "Terms and Conditions") govern the use of Insty Connect (the "Site"). This Site is owned and operated by JolinCo LLC. This Site is an ecommerce website.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.


Intellectual Property

All content published and made available on our Site is the property of JolinCo LLC and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.


When you create an account on our Site, you agree to the following:

  1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
  2. All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.

We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.

Sale of Goods And Services

These Terms and Conditions govern the sale of goods and services available on our Site.

The following goods are available on our Site:

  • Insty Connect Equipment

The following services are available on our Site:

  • Insty.Online Data Plan Services

The services will be paid for in full when the services are ordered.

These Terms and Conditions apply to all the goods and services that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods and services we provide. You agree to purchase goods and services from our Site at your own risk.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Service Subscriptions

Data service subscriptions start on the day the equipment ships from our location.  Once started, the subscription is deemed active and in use.

Your subscription automatically renews and you will be automatically billed until we receive notification that you want to cancel the subscription.

To cancel your subscription, open a support ticket through the website and request cancellation.


We accept the following payment methods on our Site:

  • Credit Card; and
  • PayPal.

When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Shipping and Delivery

When you purchase goods from our Site, the goods will be delivered through one of the following methods:

  • UPS and USPS.  Delivery times vary, please see our FAQ for delivery times.

Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforseen circumstances. Please note that delivery times do not include weekends and statutory holidays.

You will be required to pay delivery charges in addition to the price for the goods you purchase.

If you purchase goods from us for delivery to a destination outside the United States your purchase may be subject to import duties, additional shipping fees, and taxes applied by the destination country. You are responsible for paying any such duties or taxes. Please contact your local customs office for more information before making a purchase. We are not responsible for the payment of any such duties or taxes and are not liable for any failure by you to pay them.  For additional shipping fees, we will contact you via support ticket.

You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.


Refunds for Goods 

Refund requests must be made within 30 days after receipt of your goods.  No refunds will be approved after 30 days of reciept.

To initiate a return RMA, open a support ticket from the Site.  No refunds will be processed without a pre-approved RMA written on the package in clear lettering.

Any system that was purchased with a qualifying Insty.Online service plan will not encur a 10% re-stocking fee.  If you purchased our system without an active data plan, a 10% restocking fee will be applied to all returned equipment.

Refunds do not apply to the following goods:

  • Insty.Online Data Plans

Refunds for Insty.Online Data Plans

All data services are are non-refundable unless you are within the 30 day purchase window and have been granted an RMA, in which you can request pro-rated refund on your remaining service plan less a $25 cancellation fee.


Returns must be shipped back in original packaging, with equipment in excellent condition.  Any damage to the system, or missing components will be deducted from the refund amount.

Customer must cover return shipping of the product.


The following guarantees apply to our Site:

  • 1 year guarantee on equipment.

Consumer Protection Law

Where any consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Limitation of Liability

JolinCo LLC and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site or any equipment purchased from the Site.


Except where prohibited by law, by using this Site you indemnify and hold harmless Nick and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law

These Terms and Conditions are governed by the laws of the State of Tennessee.

Dispute Resolution

Subject to any exceptions specified in these Terms and Conditions, if you and Nick are unable to resolve any dispute through informal discussion, then you and Nick agree to submit the issue before an arbitrator. The decision of the arbitrator will be final and binding. Any arbitrator must be a neutral party acceptable to both you and Nick.

Notwithstanding any other provision in these Terms and Conditions, you and Nick agree that you both retain the right to bring an action in small claims court and to bring an action for injunctive relief or intellectual property infringement.


If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.


These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details

Please contact us if you have any questions or concerns. You can contact us through the Help -> Contact Us menu in the Site.

This policy is effective as of 1st day of November, 2023.