Your computer, phone, or tablet may 'roam' away from the insty_connect_setup wifi network if you have other Wifi networks nearby.
In that case, you may encounter an error or problems during the setup process.
It may be best to 'forget' other Wifi networks nearby while you are going through the setup process.
Open your browser to: http://my.insty or you can use the ip address http://192.168.1.1
Click the link below the "Welcome To Insty Connect" blue box.
Enter the router password 2 times and then click the save button.
REMEMBER THIS PASSWORD! You will want to write this down as it will be required any time you make a change to the system.
Create passwords for the 2 wifi networks, the 'Long Range' and the 'High Speed' network. Click Save.
It will go back to the dashboard, and when you see this, it's time to move to the next step!
To open the cloud wings, use a flat head screwdriver and twist to open the lid on the angel wings cloud wings enclosure.
The modem module ships inside the Angel wings. Slide them out of the wings.
Insert your SIM into modem module in the Sim 1 slot. Slot 1 is the closest to the antenna ports or front of the modem
Insert the USB C cable through the cloud wings lid.
Insert the USB C cable into the modem module.
Slide the modem into the wings and insert the USB C cable into the notch to hold in place.
Carefully attach lid making sure not to crimp antenna wires
*Important* - Do not stretch or crimp antenna cables and make sure they are not crossing each other inside the cloud wings enclosure. This can negatively affect performance.
Plug modem data cable into the router in the port by the Insty Connect logo
Some third party providers like Visible may not setup correctly.
The Insty Connect will attempt to setup your SIM automatically, but it MAY choose the parent provider if you have a third party SIM like Visible. If you have any trouble with your system, make sure the proper provider is selected within the SIM profile. If you have any questions, please feel free to reach out to us.
In the first line, give your sim card a name that you'll use to identify it.
On the third line, choose the SIM provider. If your provider is not listed, choose 'Other' and enter your provider APN on the fourth line. If you don't know what the APN is, contact your provider or reach out to us and we'll help.
After you click 'save', the modem will reboot. This may take a few minutes.
On a successful connection, it alert you and fetch the signal data for the current SIM provider.
When using the Insty mount, please be sure to use the included zip ties or hose clamps to anchor the wings to the mount. The screws are meant to be used as a guide or temporary use only.
If mounting on a roof, please follow the manufacturers instructions for mounting items to your roof.
If you have any trouble, head to: https://instyconnect.com/troubleshooting
We've put together easy to follow articles to help with any issues that may arise. If you run into something that you can't find in our knowledgebase, you can reach out to us by using the info below.
To contact us, visit the main website: https://instyconnect.com
In the menu, click Help -> Contact Us.
Thank you so much for your purchase of an Insty Connect! You are supporting a family-run small business and we really appreciate it! We hope you love this device as much as we’ve loved putting it together for you.