We recommend assembling and configuring the system on a table or desk before you permanently install any of the components. Follow the steps in this document to ensure you have internet connectivity, and then plan your install.
You can power the system with the included AC Wall adapter, or wiring it direct to 12-24v.
If you will be wiring direct to 12v, use the included direct wire dc barrel cable. The RED end is (+) positive, Black end is (-) Negative.
**** It's important that you 'forget' other networks. ****
During the setup process, your computer, phone, or tablet may not sense internet (because we are in the wizard) and 'roam' away from the insty_connect_setup wifi network. If this happens while we are saving settings, it may cause the router to freeze and require a factory reset.
We'll cover a factory reset at the end of this document.
Configure the system before full install.
POE Modem Parts (Modem is inside Squared Antenna)
POE Modem Parts (Modem is inside Squared Antenna)
120v Power Adapter with Y pigtail and direct wire cable.
Y to DC Barrel to Molex 4 pigtail for Router Power
The open network created by the router to configure
Open your phone, tablet or computer browser and type: http://my.insty or you can use the ip address http://10.1.1.1 in your address bar.
(You must include the http:// - not https)
Click the link below the "Welcome To Insty Connect" blue box.
Here you will set your router password. Enter your password 2 times and then click the save button.
REMEMBER THIS PASSWORD! You will want to write this down as it will be required any time you make a change to the system.
Name and create passwords for the 2 wifi networks. Do not use spaces in the names or passwords.
This page will also describe the differences between the networks.
You can use the same password as your router if you like.
Click Save after setting the info.
After saving your wifi passwords, the router has to re-start the wifi.
Your device (laptop, phone, tablet) may lose connection to insty_connect_setup while it's being restarted.
During this time, go into your wifi settings and make sure you are still connected to insty_connect_setup, and then return to the dashboard.
After you set your router and wifi passwords, head back to the Insty dashboard at http://my.insty -or- http://10.1.1.1
It should now say "Please connect the modem module ot the Router" - so we can move on!
Plug the other DC barrel connectors from the Y pigtail into the POE Injector.
Using the short ethernet cable, plug into the injector labeled LAN to router, and then into the WAN port on the router.
Using the long wire, plug into the injector labeled POE to Modem
The POE Injector with short wire going to the WAN port and long wire to the Antenna.
To open the antenna lid, squeeze the back section and pull down.
Pop out the wire cap by pushing out from the inside of the lid.
Pass the data cable through the wire supports of the lid.
Plug data cable into the ethernet port on modem.
Close lid making sure data cable is still between the wire supports.
Pop the wire cap back into place.
Open your phone, tablet or computer browser and type: http://my.insty -or- http://10.1.1.1
** You must include the http:// - (not https) **
This screen will show you the signal and if you're registered to a cell network.
If you have service through our Insty.Online plans, your system will be automatically configured and active, so you do not need to setup a SIM card below.
You will see information regarding your Insty.Online service with a button to configure your options.
If you need to setup a separate SIM, see below.
From the main dashboard, click the 'Current LTE Sim Profile' button.
You can then set the name of the SIM for your reference and select the provider of the SIM. If the provider is not listed, select 'Other' and fill in the APN for your provider. Contact your provider for the proper APN to be used.
As a general rule, IP Version IPv4 & IPv6 should be used as default unless instructed by your provider.
You can also set a TTL to be used with this SIM profile, default is 0 which no TTL adjustment is being made by the modem. (See our KB article for more information about TTL settings).
Click Save when complete. The modem will then reboot with your SIM settings.
The Insty Dashboard with Insty.Online setup and configured.
Setting up your own SIM from within the dashboard.
Now that we've configured your Wifi networks and have confirmed an internet connection, we can remove the open wifi network, insty_connect_setup.
If your internet is not working, check out the troubleshooting steps below.
Remove open network, then run the update!
If you have Insty.Online and do not have a connection to the internet, please check your signal in the dashboard to make sure you are registered on a tower.
If you are registered on a tower, send in a message to support to have us verify your service is active and online.
If you are using a "bring your own sim" and have no internet, check your SIM card settings to make sure the correct provider and/or APN is being used.
If you are registered on the tower and have no internet, you will need to reach out to your provider to confirm your service is active and online.
If you have any other issues, we've put together easy to follow articles in our knowledgebase to help with any issues that may arise:
If you run into something that you can't find in our knowledgebase, you can reach out to us by using the info below.
Our searchable Knowledgebase
To contact us, visit the main website: https://instyconnect.com
In the menu, click Help -> Contact Us.
Thank you so much for your purchase of an Insty Connect! You are supporting a family-run small business and we really appreciate it! We hope you love this device as much as we’ve loved putting it together for you.