We recommend assembling and configuring the system on a table or desk before you permanently install any of the components. Follow the steps in this document to ensure you have internet connectivity, and then plan your install.
It's important that you 'forget' other networks.
During the setup process, your computer, phone, or tablet may not sense internet (because we are in the wizard) and 'roam' away from the insty_connect_setup wifi network. If this happens while we are saving settings, it may cause the router to freeze and require a factory reset.
We'll cover a factory reset at the end of this document.
Configure the system before full install.
Wifi Antenna Connectors on back of router.
120v Power Adapter with Barrel to Molex 4 pigtail.
12V Direct Wire with terminal ends.
The open network created by the router to configure
Open your phone, tablet or computer browser and type: http://my.insty or you can use the ip address http://10.1.1.1 in your address bar.
You must include the http://
Click the link below the "Welcome To Insty Connect" blue box.
Here you will set your router password. Enter your password 2 times and then click the save button.
REMEMBER THIS PASSWORD! You will want to write this down as it will be required any time you make a change to the system.
Name and create passwords for the 2 wifi networks. Do not use spaces in the names or passwords.
This page will also describe the differences between the networks.
You can use the same password as your router if you like.
After saving your wifi passwords, the wizard will take you back to the dashboard, and when you see this, it's time to move to the next step!
To open the antenna lid, squeeze the back section and pull down.
Pop out the wire cap by pushing out from the inside of the lid.
Pass the data cable through the wire supports of the lid.
Plug data cable into the modem.
Close lid making sure data cable is still between the wire supports.
Pop the wire cap back into place.
Plug modem data cable into the router in the port by the Insty Connect logo
Remove open network, then run the update!
The Cloud Wings antenna should be vertical at all times! This creates a waterproof/weatherproof enviornment for the modem inside. The Insty mount post is a great way to mount the CloudWings for permanent installation.
When using the Insty mount, please be sure to use the included zip ties or hose clamps to anchor the wings to the mount. The screws are meant to be used as a guide or temporary use only.
For more installation notes and recommendations, please see our Knowledgebase article on installation.
If you lose connection during the installation process or have any errors, the easiest way to 'undo' is with a factory reset. It's fast, easy, and can be used anytime reset your system so you can run the setup wizard.
If the Insty Connect is not sensing internet, you may see the "RECONNECTING" message. Click the more information link to find out what might be keeping you from connecting.
We've put together easy to follow articles in our knowledgebase to help with any issues that may arise:
If you run into something that you can't find in our knowledgebase, you can reach out to us by using the info below.
Reset button for Factory Reset
Conectivity Issues? Click the link
Our searchable Knowledgebase
To contact us, visit the main website: https://instyconnect.com
In the menu, click Help -> Contact Us.
Thank you so much for your purchase of an Insty Connect! You are supporting a family-run small business and we really appreciate it! We hope you love this device as much as we’ve loved putting it together for you.