Switch carriers on the Multi-Network plan

The short answer

The Multi-Network plan carries more than one carrier, so if one is slow where you're parked you can switch to another yourself. Open Providers, tap Enable on the carrier you want, and give it a minute to change over.

Switch from the app (easiest)

1. Join your Insty Wi-Fi and open http://192.168.8.1.
2. Tap the Providers button (in the row with Dashboard, Data plans, and Speed test).
3. You'll see the carriers on your plan. Tap Enable on the one you want to use.
4. Give it a minute or so to fully switch — the dashboard will update to show the new network name and a fresh signal reading.

Or switch from the modem

Same change, from the cellular side — useful with your own router, or if you're already in the modem.

1. From the dashboard, open the Modem Dashboard (or go directly to http://192.168.225.1 if you're on your own router).
2. Under the active connection, tap Enable on the provider you'd like to use.
3. Wait about a minute for the switch to complete.

Which carrier should I pick?

• T-Mobile — the biggest, fastest 5G footprint; usually the best speeds in and near towns.
• Verizon — the best reach; often the one that still works out in the sticks.

If you're not sure, try one, run a quick Speed test from the dashboard, and switch if it disappoints. A minute of trial-and-error beats guessing.

Still stuck?

If a carrier won't enable or shows no service, you may simply be outside its coverage there — try the other one. Still stuck? Reach out and we'll take a look with you.