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Data plans & SIMs

Find your IMEI number

Your IMEI is on the label on the modem module, or in the modem dashboard under Support Tools. Here's where to look.

ExplorerLITEGen 2 RouterPOEUpdated July 2, 2026

The short answer

Your IMEI identifies the cellular modem inside your antenna. You'll find it two ways: on the label on the modem module, or in the modem dashboard under Support Tools. Grab whichever is easiest.

On the modem label

The IMEI is the first/top number on the sticker on the modem module โ€” the part inside your antenna.

In the modem dashboard

No label handy? Read it off the screen:

  1. Open the modem/antenna dashboard at http://192.168.225.1 โ€” or, from your router dashboard, tap Modem/Antenna Dashboard.
  2. Open Support Tools (in the Tools row).
  3. Your IMEI is near the top of that page.
Support Tools shows sensitive IDs โ€” keep them privateThat page also lists your ICCID, IMSI, and other IDs. Only ever share these with Insty support โ€” never post them publicly or in a forum.
Don't see an IMEI on that page?Your modem just needs an update. The next time it's connected to an active internet source it'll update on its own; or tap Software Update โ€” but that only works while the antenna has a live cellular connection.

Still stuck?

Can't find your IMEI? Send us a note โ€” we'll pull it up for you.

Didn't find your answer?

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